Digital Gift Card for One Lucky Surfer

Digital Gift Card for One Lucky Surfer

$27.35



The fastest way to send a wet hug. Just gift it.

Choose the e-voucher value and add to basket. Simple huh?

This digital gift card can get physical (not in a hostile way!) when combined with one of our standalone minions pouches* or if you prefer to keep things on the clouds, can be sent via email almost instantly. Pure digital gift pleasure. You know, for when you are a tiny bit too late for the special occasion.

Goes without saying, but just in case...please share with us the contact details you want us to send the voucher code to and any special notes to be added.

The gift card can be redeemed within 30 days of purchase. When shopping on kauskaki.gr for any amount greater than or equal to the gift card value just add the code during check-out.

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*Add a minion pouch and paper note to your basket here https://kauskaki.gr/listing/259361695/sunglasses-pouch-wallet-multi-purpose (please allow for 3-5 day processing time plus delivery time for your gift to reach its recipient). Let us know if you are in a hurry, we can expedite things for you depending on order volume. We typically dispatch in 1-2 days.

You can also check out the gift card minions that can be redeemed for a collection style surfsock or a personalized unique design and let the gift recipient be part of the creative process. See respective listings in the Minion Gift Card Section https://kauskaki.gr/shop/18235096/minion-gift-card

Got Qs? Here is a handy detailed guide including Frequently Asked Questions about the minions, aka the perfect gift https://kauskaki.gr/post/173880671665/kauskaki-minions-a-guide-to-the-perfect

Payments

Given the nature of your order, after we have kicked off the creation process, we will be unable to accept any cancellation. We are however very flexible in changing the design until the point we have started production, fabric cutting in particular.

Shipping from Greece

SHIPPING METHOD & DELIVERY TIMES
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We deliver our sufsocks for free (standard parcel service with tracking number and signature via the Hellenic Post Office aka ELTA) wherever you are. Yes, worldwide free shipping! When shipping to Europe, it typically takes 3-7 working days according to the post office, but it always depends on local post service at the destination country. We have had parcels sent to certain EU countries that took up to two weeks. For further away, e.g. Indonesia, USA etc, delivery times can reach or exceed 10 working days (2 weeks). For a subsidised competitive fee, you can upgrade to speedier delivery at checkout*. We use FEDEX international courier. That means you get advance status notifications and EU or US delivery times as short as 1-3 business days. Please do not forget to share your phone number with us for the courier to each you.

In all cases, including standard post, you will always be able to track your kauskaki's whereabouts after it leaves its birthplace (Note: Often and for reasons beyond our capacity to comprehend, the parcel scanning stops or stalls after the flight departure from Athens until your doorstep. This is sadly outside our control, and purely post office bad practice)


DISPATCH TIMES
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Please always check the dispatch times on each listing, as they differ across our product categories.

kauskaki surfboard socks are tailor-made just for you, in fact, your board. Please allow for approximately 1-2 weeks for design adjustments, production and dispatch, after we have received your board details. Let us know if you are in a hurry to leave for your upcoming surftrip or if you are ordering for a present - we will try our very best to prioritise your order.

*Please note that upgrading to speedy shipping, that does not shorten the time we need to make and dispatch your item, only the shipping method, i.e. delivery time.

Custom, bespoke or 'Build Your Own' surfboard socks tend to take longer and depend on how quickly we land on the final design following the initial brief. After we have the green light, we typically dispatch in 1-2 weeks.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

Surfsock: If you do not like your bespoke kauskaki, you are welcome to ship it back within 30 days from purchase and we will offer 'shop credit' which means we will make and ship you another one that meets your expectations (unfortunately free worldwide shipping policy does not apply for returns and second delivery). We will not be able to refund you unless exceptional circumstances apply. We would really appreciate if you told us what went wrong.

If your kauskaki does not fit your board perfectly (as per dimensions provided) or has any manufacturing fault, then please send us pictures within 30 days from purchase and we will replace it with the same or similar design - subject to fabric availability. In this case, shipping is on us.

1 year warranty / fair usage policy: If the product develops any manufacturing fault please send us pictures and we will replace it with the same or similar design - subject to fabric availability. Free worldwide shipping policy applies for replacements under warranty.

Lifetime fit and no waste promise (project under construction): kauskaki sisters hate waste as much as they hate ill-fitting surfsocks. Join our SURF SWAPSIES facebook group where you can sell your old kauskaki surfsock and get a discount from your new one when your board dimensions change. You can also send your surfsock back to our studio for a repair/retailoring. Depending on its condition we will be able to recommend the best approach for an everlasting awesome surfsock, minimizing the use of fabrics. Get in touch for more.

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Special Summer Beachwear Collection (limited edition) - 31 BeachStreet: our dresses are made one size to fit Small / Medium and are best worn loose and baggy. If your chosen dress does not suit you, please return (at your own cost) and we can ship another one. Special custom order is recommended for XS, L or XL. Due to the small number of items (31 only), we may not be able to exchange if you require a different size if the same fabric is not available or if we have already reached our maximum production. But worry not, we will try our best to please you!

AW17 Limited Edition Winter Womenswear: Returns are accepted if shipped back within 30 days from purchase and Exchanges are subject to availability. Please contact us for options as soon as you realize the size or fit is not perfect so we can secure stock for you.

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Minions: if your mini surfboard-shaped pouch has any manufacturing fault, then please send us pictures within 30 days from purchase and we will replace it with the same or similar design - subject to fabric availability. In this case, shipping is on us.

1 year warranty / fair usage policy: If the product develops any manufacturing fault please send us pictures and we will replace it with the same or similar design - subject to fabric availability. Free worldwide shipping policy applies for replacements under warranty.

Additional

DISCLAIMER
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In the highly unlikely event of something going wrong, we always strive to serve you and ensure you meet your new kauskaki item on time and in full. However, we cannot assume full responsibility for any loss or damage caused by the various post offices handling the parcel when that exceeds the shipper's default insurance policy.

We are also unable to absorb the cost for customs clearance which is particularly applicable to shipments into the US. All our items ship from Athens, Greece (part of the EU) so depending on your country, you may be responsible for paying some kind of import tax, duty, handling fee etc. Please google your country's policy if you are concerned about unexpected fees. We cannot be held responsible for items abandoned at customs due to fees. By the way, shame on you leaving your kauskaki on its own! That means we will not be able to send you a replacement item.

If you wish to know more about insurance options available from Hellenic Post, please visit elta.gr and let us know if you have special requirements or any concerns. FEDEX courier - which is our preferred speedy shipping partner - will insure up to $100 of your order's value by default.

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